Inside CRE Tech • Episode 1.2

The Evolution of Asset Management

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Top CRE executives discuss how technology has changed asset management over the past 10 years.

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Jack Sibley, Technology & Innovation Strategies, TH Real Estate

How is Asset Management evolved over the last 10 years as a result of new technology?

Hussain Ali-Khan, Global Alliance Director, CBRE

That's a really good question.

Jack Sibley, Technology & Innovation Strategies, TH Real Estate

I don't think Asset Management has changed enough in the last 10 years as a result new technology.

Kent Tarrach, VP, Asset Management & Global Corporate Development, Brookfield

So Asset Management has really evolved as a result of technology.

Hussain Ali-Khan, Global Alliance Director, CBRE

I think Asset Management has evolved over the last 10 years with respect to new technology in terms of giving asset managers a lot more information about just what's going on inside their buildings.

Adam Stoltz, National Director, Consulting Services - Transwestern

The role of technology particularly around Asset Management has historically been around the systems in the building. And what's changed most dramatically has been now that technology can apply to the people within that building and in particular knowing how the building is being responsive or not to their needs to its occupancy levels even to the way that their preferences.

Jack Sibley, Technology & Innovation Strategies, TH Real Estate

I think obviously there's a lot more technology within embedded within the processes and they go on involved in managing and building today but a lot of that is supporting or facilitating technology not a lot of that is really disruptive technology that's forcing us and challenging us to change existing ways of doing things.

Kent Tarrach, VP, Asset Management & Global Corporate Development, Brookfield

So Asset Management has really evolved and as a result of technology coming into the real estate space because historically asset management or the role was much more focused on traditional building redevelopment.

John Gilbert, EVP, COO, CTO, Rudin Management

I think the evolution of asset management is really about data and the ability of an owner or an asset manager to not only (A) collect that data but (B) to understand it and (C) ultimately to use it in a way that can deliver a product that people care about.

Adam Stoltz, National Director, Consulting Services - Transwestern

It also now is helping us be calm a lot smarter about who might be good fits for that building based on tenant makeup or the makeup of the asset in order for us to better market position those those buildings in the first place.

Kent Tarrach, VP, Asset Management & Global Corporate Development, Brookfield

As of late I think the need for asset managers to be much more strategic in their thinking about about how the building is positioned and who the end user of that building is and what kind of features and functionality that building needs to contain. For those for those users they need to be much more thoughtful about what kind of technology needs to be incorporated so that owners and operators have better insight into how their portfolio or portfolios or buildings are performing. That's that's needed to really change the thinking of asset managers in that role.

Hussain Ali-Khan, Global Alliance Director, CBRE

I think traditionally Asset Management was like a coupon clipping business where you just kept the lights on stuff like that and the rent would come in and you wouldn't really have to do much.

But now I think asset managers need to think of building an especially big ones or campuses as operating businesses right. Because there's a whole bunch of stuff that landlords and asset managers need to do to be relevant in today's society.


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